Reimagining Infrastructure And Security
In the dynamic realm of Travel & Hospitality, delivering personalized, engaging experiences across multiple platforms has become the norm. Amidst soaring competition, guaranteeing quality while optimizing conversions is a towering challenge.
Digital Transformation Of The Travel & Hospitality Industry Enables:
Creative has responded to the evolving industry needs by engineering a suite of services and solutions bespoke to each sector within the travel industry - airlines, hotels, cruises, tour operators, distributors or transportation and logistics businesses. Our offerings leverage cutting edge technologies focused on Internet of Things (IoT), Cloud Computing, Mobility, Social Computing, and Analytics to ensure enriching omnichannel customer experiences, enhanced operational efficiency, and robust infrastructure and security solutions.
Supercharging The Travel Experience
Travelers today have sky high expectations for a seamless experience, regardless of the journey - domestic or international. Creative has synthesized a proprietary omnichannel customer experience framework for airlines, hotels and tour operators to address these customer aspirations. This comprehensive approach assesses and improves customer experience across multiple touchpoints - pre-booking, booking, check-in, enroute, luggage tracking, and post-destination communication.
Our advanced analytics powered by AI/ML empower airlines, hotels and tour operators to track and predict cancellations and adjust fares and incentives in order to maximize revenue and efficiently manage risk.
Enhancing Hospitality Through
Innovation
Managing brand reputation and customizing offerings based on customer sentiment is paramount in an era where multi-channel research is a prerequisite to choosing a destination. Hence, Creative has conceived various services and solutions to understand the customer better holistically, refining their experience and boosting business efficiency.
Leveraging IoT technologies, we provide innovative solutions that elevate the customer experience while ensuring end-to-end security and infrastructure management for the hospitality industry.
Enhancing Hospitality Through Innovation
Managing brand reputation and customizing offerings based on customer sentiment is paramount in an era where multi-channel research is a prerequisite to choosing a destination. Hence, Creative has conceived various services and solutions to understand the customer better holistically, refining their experience and boosting business efficiency.
Leveraging IoT technologies, we provide innovative solutions that elevate the customer experience while ensuring end-to-end security and infrastructure management for the hospitality industry.
Unlocking Intelligent Insights From Customer Data
In the digital age, service providers can communicate with their customers in myriad ways, deriving critical insights from customer data from multiple channels. Our proprietary solutions are designed to enhance the customer experience and enable the quick resolution of travel concerns and anxieties seamlessly. Our leadership in cloud technologies, analytics and AI/ML can propel your hospitality business to new heights.
Crafting A Connected And Smart
Enterprise
Modern customers engage with service providers through mobile, tablet, web, or social media platforms. Therefore, enterprises must ensure flawless inherent connectivity that enables an impeccable travel experience. Our suite of solutions enable connected and smart enterprises, encompassing Applications Integration, Enterprise Communication Bus, Social Media Connectivity, Cloud Infrastructure Management, Data and Security Management and Social Integration.
Crafting A Connected And Smart Enterprise
Modern customers engage with service providers through mobile, tablet, web, or social media platforms. Therefore, enterprises must ensure flawless inherent connectivity that enables an impeccable travel experience. Our suite of solutions enable connected and smart enterprises, encompassing Applications Integration, Enterprise Communication Bus, Social Media Connectivity, Cloud Infrastructure Management, Data and Security Management and Social Integration.
Mobility Solutions: At Your Fingertips
With the ubiquity of smartphones, Mobility Solutions assist travel and hospitality enterprises in serving their customers intelligently and conveniently. Our mobile-based offerings range from automated notifications, self-serve requests, loyalty rewards, city and airport navigation with augmented reality, and mobile payments to gamification and digital coupon distribution.
Revolutionizing Security And Infrastructure Management
Our services facilitate both operational excellence and innovation amid globalization. Whether migrating to cloud-based applications, mobile-enabling the workforce, optimizing the IT infrastructure, or securing the workplace, we partner with enterprises through the complexities of digital transformation.
Revolutionizing Security And Infrastructure Management
Our services facilitate both operational excellence and innovation amid globalization. Whether migrating to cloud-based applications, mobile-enabling the workforce, optimizing the IT infrastructure, or securing the workplace, we partner with enterprises through the complexities of digital transformation.
Connect With Us To Discover Innovative
Models For Customer Delight
Act now and stay ahead in the ever-evolving digital landscape.
Navigate the future of Travel & Hospitality with us.